Supporting Industry Best Practice
TALK ABOUT CREATIVE is bound by, and committed to supporting, the National Privacy Principles (NPPs) set out in the Privacy Amendment (Private Sector) Act 2000. The aim of TALK ABOUT CREATIVE is both to support and to ensure that it complies with the NPPs that form the basis of laws introduced to strengthen privacy protection for the general public. We believe that in supporting industry best practice this statement will address any potential concerns you may have about how personal information you provide to us is stored, used and accessed.
Collection of Information
TALK ABOUT CREATIVE receives and stores transaction information, information you enter on our website or have provided to us in application, registration or administration processes. In accordance with the GDPR legislation, Talk About Creative retains your information for no longer than 48 months unless further communications are initiated.
No personal information is collected when you browse anonymously. Anonymous browsing is when personally identifiable information is not required by an individual to gain access to our web site. In addition, personally identifiable information such as name and contact details (email addresses) are only collected when you make an enquiry, subscribe to email updates or make a purchase.
GDPR Privacy Notice
Talk About Creative collects data submitted via forms on our website and we retain data that you supply directly to us for a period of 48 months. By completing a form on the Talk About Creative website, you consent to Talk About Creative collecting and using this information for sales and marketing purposes. This is in compliance with both the GDPR regulations and the Australian Spam Act. This data will only be shared with Australian based contractors working on your project. This data is shared strictly for the purpose of providing you with a quote and for performing the work that you require. Your data will never, ever be intentionally shared for marketing purposes. You have the right to decline data sharing and to unsubscribe from any correspondence at any time. To raise a complaint or provide feedback regarding our data retention or e-communications, please email firstname.lastname@example.org
Talk About Creative contractors
Talk About Creative uses a select group of Australian contractors to assist with client projects. These include writers, web designers and other digital marketing professionals. These contractors are individuals and businesses that have their own privacy policies and security measures in place. Talk About Creative is not responsible for any security breach encountered via transactions with these contractors.
Cookies & Applets
Email communications from Talk About Creative
The Talk About Creative newsletter is emailed to people who have subscribed via the Active Campaign service set up on our website. All email subscribers have an option to unsubscribe if required.
Storage & Security of Personal Information
Talk About Creative takes all reasonable steps to ensure the security of our system and will not be held responsible for events arising from unauthorised access of your personal information.
Accessing and Changing Your Personal Information
TALK ABOUT CREATIVE attempts to ensure that all personal information collected and stored in its database systems is correct and accurate. You may at any time request access to the information we have collected from you and obtain a more in depth explanation about how the information is used by emailing us.
We will endeavour to meet or advise of the outcome of a request within 7 business days of receipt.
If at any time you wish to change personal information that is incorrect or wish to have your personal information deleted, please contact us using the details below. Unless personal information is required for administrative or legal reasons we will take all reasonable steps to meet such requests at the earliest possible opportunity.
You also have the right to request access to your personal information at any time. We will be able to assist you with such a request and this information will be forwarded to you within 5 working days.
For any privacy issues or concerns, you can contact our National Privacy Officer by phoning 0415 720 606.
Talk About Creative Partners & Advertisers
Talk About Creative does not directly share your information with third party partners or advertisers. The Talk About Creative website however does contain both Google and Open Graph (Facebook) tracking code. Talk About Creative is not responsible for the security of these companies.
Google AdWords Remarketing
Talk About Creative uses remarketing to advertise online.
Third-party vendors, including Google, show our ads on sites across the internet.
Talk About Creative welcomes ideas and feedback about all aspects of the site. We store feedback that users send to us. This feedback will be used to administer and refine the service.